Frequently Asked Questions

68bat FAQ — Answers to All Questions

Whether it's about payments, accounts, Live Casino, or security — you'll find answers to your questions on this page. The most frequently asked questions about 68bat, all in one place.

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Find answers to your questions

After joining 68bat, many members have questions — how to start playing Live Casino for the first time, how much can be sent via bKash, whether you can keep two accounts at once, or how secure your personal data is — you'll find direct, clear answers to all these questions here.

This FAQ page is updated regularly. If you don't find your question here, reach out to 68bat's live chat support — our team is always ready to help in Bangla.

Frequently Asked Questions

In 68bat's Live Casino section, a real dealer deals cards or spins roulette live on camera, and you participate from home. It's far more thrilling than regular video games.

Getting started:
  • Log in to your 68bat account and make sure your balance is sufficient (minimum ৳500).
  • Select "Live Casino" from the menu. You'll find tables from Evolution Gaming, Ezugi, Pragmatic Play Live.
  • Pick your game — Live Blackjack, Live Roulette, Live Baccarat, Andar Bahar, or Teen Patti.
  • Enter a table and check the betting limits (min & max limits vary by table).
  • Place your bets with chips within the allotted time. The dealer will then deal the cards and determine the outcome.
  • Any winnings will be credited to your wallet automatically.

Before your first game, read 68bat's "Game Guide" and start with small bets. You can also chat with dealers in Live Chat.

Yes, 68bat supports Bangla with Bangladeshi users in mind. Changing the language is very easy.

How to change the language:
  • Look for the language selection icon (globe) in the top right or footer of the page.
  • Click to see the list of available languages, then select Bengali (Bangladesh).
  • The entire interface — menus, buttons, and notifications — will switch to Bengali.
  • You can also permanently save your preference in the "Language / Bhasha" section under Account Settings.

Changing the language while logged in will save your preference for future sessions. The same method applies for setting Bengali on the mobile app.

Yes, all of Bangladesh's most popular mobile banking services are supported on 68bat.

Supported payment methods & limits:
  • bKash: Minimum deposit BDT 500, withdrawal BDT 500+. Usually processed in 5–15 minutes.
  • Nagad: Minimum deposit of ৳500 with fast processing — in many cases completed within 3–5 minutes.
  • Rocket (DBBL): Minimum deposit ৳500. Withdrawals also available to bank cards.
  • Bank Transfer: Minimum BDT 1,000. Major banks including Brac Bank, Dutch Bangla, Islami Bank are supported.
  • Crypto (USDT, BTC): Minimum $10 equivalent. Fastest withdrawals.

No hidden fees. Deposits accepted 24/7. Withdrawals require completed KYC verification. You can request withdrawals at night — they typically arrive by the next morning.

This is an important policy question. Under 68bat's terms, each individual is allowed to hold only one account.

For family members:
  • Two family members can have separate valid accounts if they register using different NID, email, and mobile numbers.
  • However, operating two accounts from the same device or IP address may be flagged as suspicious by the system.
  • Using the platform from a different device or a different connection should not cause any issues.
Strictly prohibited:
  • Opening multiple accounts under the same identity — whether to claim bonuses more than once or for any other reason.
  • Multiple accounts created using the same NID or payment method.

Violating this policy may result in permanent suspension of all associated accounts and forfeiture of any remaining balance.

68bat Sports Betting section includes live scores and match tracking features built-in.

How to use:
  • Log in and go to "Sports" or "Live Betting" section.
  • Look for the "LIVE" badge next to ongoing matches and click on them.
  • The match page updates in real time with scores, time elapsed, cards, corners, possession, and more.
  • For selected matches with live streaming, a "Watch Live" button will appear. You need a balance in your account to access this feature.
  • Live scores available for 20+ sports including cricket, football, tennis, and basketball.

68bat's Live Betting option is even more special — new markets open and odds change during the match. Make quick decisions and place bets at good value.

You can update your profile information on 68bat, though changes to certain details will require a security verification step.

Details you can update easily:
  • Log in and go to "My Account" → "Edit Profile".
  • Display name, address, and preferred language — update and save directly from your profile.
  • Notification preferences (email/SMS) — update anytime from "Settings".
Mobile number change:
  • Request a mobile number change from "Profile".
  • An OTP will be sent to your registered number — verify to proceed.
  • Another OTP will be sent to the new number — complete verification to apply the change.
Changing name or date of birth:
  • After KYC verification, you'll need to contact [email protected] to change this information.
  • A copy of your NID or passport will need to be submitted.
  • Will be updated within 3–5 business days.

68bat takes security extremely seriously. We follow industry-leading standards to protect your information and funds.

Data protection:
  • 256-bit SSL/TLS encryption: All your data is encrypted with bank-grade security.
  • GDPR compliant: Your data is never sold to third parties.
  • Regular Security Audits: Third-party cybersecurity experts conduct regular audits.
  • Two-Factor Authentication (2FA): Enabling 2FA in your account settings will require OTP verification at every login.
Financial security:
  • Member funds are held in a dedicated, protected account separate from 68bat's operational funds.
  • We use PCI DSS certified payment gateways.
  • Withdrawals can only be made to your verified payment method.
  • Large withdrawals require additional identity verification — to prevent fraud.

If suspicious activity is detected, 68bat automatically secures the account and notifies you. For details Privacy Policy Read more.

Still have questions?

If you don't find an answer in this FAQ, our support team will help in Bangla.

Start Live Chat

Why is 68bat so popular in Bangladesh?

Trusted by millions of members across Bangladesh

Full service in Bangla

68bat's interface, support, and notifications are all fully available in Bengali — no English required.

BKash & Nagad Supported

Deposit and withdraw through Bangladesh's most widely used mobile banking services — fast, simple, and hassle-free.

Live Cricket Betting

Live betting available across all cricket events — from Bangladesh national team matches to the IPL and BPL.

Licensed & Regulated

68bat is internationally licensed. Regular audits and RNG certification ensure fair play.

Regular bonus offers

Welcome bonuses, reload bonuses, cashback, free spins — new offers every week.

Fast Support

68bat's average response time is under 3 minutes. Live chat, email, and Telegram support in Bangla.

Path to solutions

All contact channels at 68bat

Live Chat

The fastest way to get help. Log in to 68bat and click the chat button at the bottom right.

Available 24 hours, 7 days

Email Support

For complex issues, KYC problems, or account appeals, please reach out via email.

Self-Help

Beyond this FAQ page, you'll find topic-based guides and video tutorials in the 68bat Help Centre.

Available 24/7

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